Phones. Laptops. Inboxes. One conversation flows through all of them. Then one connected platform helps your team operate the community behind it.
The shared conversation is only the beginning. Scroll to explore the tools for finding community knowledge, understanding engagement, welcoming members, managing day-to-day operations, and more.
Search your community's complete history across Slack, email, and your online community. Synchronize answers from real conversations and resources, cites its sources, and identifies the members best suited to help.
Understand participation across every surface, compare platform engagement, and identify Super Users, Rising Stars, Declining Contributors, Spectators, and inactive members from real behavior.
Create one welcome journey that adapts to each member, delivering the right message through Slack, email, or your community at the moment it is most useful.
Create new members, update profiles, change settings, and keep every record accurate from one place. Filter by engagement or member type, then export exactly the segment you need.
Configure access, notifications, and participation rules once, then apply every change across Slack, email, and your online community at the same time.
Keep every application and decision in one place. Once approved, a member is added to the community and the right spaces, and their onboarding automations begin immediately.
Offer searchable directories inside your community, as a public or password-protected page, or directly in Slack through a custom app.
Choose the right member segment, write one message, and send it quickly as a Slack DM or email broadcast.
Offer weekly, twice-weekly, or daily digests, with available options depending on the customer’s plan. Synchronize Pro members can also receive every new conversation as it happens and reply directly from their inbox.
Automatically turn an email address into a useful member profile with verified public details from sources such as LinkedIn—including name, role, company, biography, and photo.
Set custom text at the top of every email to put relevant, timely, and important content directly in front of members in their inbox.
Offer secure access through passwordless sign-in, a custom OAuth provider, or single sign-on with Google and Microsoft.
