Data protection
Customer data is logically separated within our multi-tenant architecture. We design the platform to move community conversations between supported surfaces without losing sight of the responsibility that comes with that access.
Security at Synchronize
Trust is part of the product.
Synchronize carries conversations and member information across the places communities rely on. Security, privacy, and reliability are part of how we build and operate the platform, not paperwork added at the end.
Protect the dataSupport the communityBe transparent
Security atthe core
Slack
Email
Community
Our approach
Careful by design. Clear by default.
Community leaders should be able to understand how their platform handles data, how reliability is communicated, and who will answer when questions arise.
Privacy-aware operations
Our practices and safeguards are designed with GDPR requirements and international data handling in mind. Our Privacy Policy explains how information is collected, used, processed, and shared.
Read our Privacy PolicyHonest answers
We answer security questions directly and represent our controls accurately. When a customer or prospective customer needs to understand our approach, our team is available to work through the details.
Documentation
Our DPA is available.
A robust Data Processing Addendum is available to customers and prospective customers during privacy review and contracting. We are happy to provide it and answer the questions that come with it.
Request our DPAOperational transparency
See how we’re doing and what we’re building.
Supporting communities means being accessible when something matters, communicating clearly, and continuing to improve the platform in public.